FAQ
FAQ — ComfortAuraCare
1. What types of products do you sell?
We offer a wide range of wellness, comfort, and lifestyle products designed to improve daily living. This includes massage tools, back and leg support, compression items, TENS units, relaxation accessories, winter comfort products, and more essentials that help people feel better every day.
2. How long does shipping take?
Orders typically ship within 2–5 business days, depending on the item. Delivery time may vary based on your location, usually 7–15 business days. You will receive a tracking number as soon as your order ships.
3. Do you offer refunds or returns?
Yes. We offer a 30-day return policy on most items. To be eligible for a return, items must be unused and in original condition.
For full details, please review our Refund Policy in the footer.
4. How can I track my order?
Once your order ships, you’ll automatically receive a tracking email. You can also visit our Track Order page with your order number and email.
5. What if my item arrives damaged or defective?
Contact us immediately at your store email with a photo or video. We will send a replacement or issue a refund depending on the situation. Your satisfaction is our priority.
6. Do you ship internationally?
Not at the moment.
We currently ship only within the United States.
7. How can I contact customer support?
You can reach us anytime at:
📧 yourstoreemail@example.com
We respond within 24–48 hours.